Jargon Buster
Need to know the latest arts terminology? Check out our Jargon Buster, here to provide you with clear definitions of commonly used terms in audience research, audience data and analysis.
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- Age group or age categories
- Ancillary income
- Annotations, accreditations and referencing
- Area profiles or area profile reports
- Associate attender
- Attender
- Audience potential
- Average
- Average daily attendance
- Average price paid
- Average rate of attendance
- Average spend per head
- Booker
- Booking
- Capacity
- Catchment area or core catchment
- Caveats and qualifications
- Churn
- Commas (numeric)
- Complimentary or comp
- Concession
- Core catchment
- Core income or core turnover
- Data capture rate
- Data or customer reference date
- Demographic profile
- Discount and percentage discount
- Door sale
- Drivetime or isochrone
- Economic impact
- Event
- Family
- Financial capacity
- Footfall
- Frequency
- Frequent
- Geoanalysis, geodemography and geodemographic profile
- Gratuity
- Gross income
- Group
- Hotspot
- Index or comparative index
- Isochrone
- Lapsed
- Local resident and local community
- Loyalty scheme
- Margin for sampling error
- Market potential
- Marketing spend per attender
- Mean or arithmetic mean
- Median
- Members or membership scheme
- Mode
- Model data
- Net income
- No show
- Occasional
- Occupancy
- Pareto effect or pareto principle
- Party
- Penetration
- Percentage
- Percentage capacity and percentage occupancy
- Percentage change
- Population
- Potential audience
- Proportion
- Rate of attendance
- Regular
- Research objective
- Reservation
- Response rate
- Robust
- Sales promotion
- Sample
- Sample size
- Segmentation
- Series or run
- Social grade
- Subscriber
- Subscription or subscription discount
- Subsidy per head
- Tourist or visitor
- Transaction
- Transaction total, total income per transaction or total transaction value
- Unpaid reservation
- Visitor
- Year
- Yield per attender or average yield per attender
- Young person
5 most accessed terms
- Local resident and local community
- An indigenous person… Read more about Local resident and local community
- Loyalty scheme
- See members or… Read more about Loyalty scheme
- Percentage change
- A quantified… Read more about Percentage change
- Drivetime or isochrone
- One way of defining… Read more about Drivetime or isochrone
- Yield per attender or average yield per attender
- The mean gross… Read more about Yield per attender or average yield per attender
Your Results
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Rate of attendance
The number of times someone attends an arts facility or venue during a given period (usually 12 months).
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Regular
A regular attender is someone who comes to an arts facility or venue more than once, and at a rate that is more or less on par with that organisation’s overall mean rate of attendance. (See average rate of attendance.)
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Research objective
The underlying and overriding aims and purposes of a research or analysis exercise – that is, what you specifically want to find out. Thus examples of research objectives include things such as:
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Reservation
A transaction carried out in advance of an event or a performance whereby an individual secures the use of a particular seat or space at a particular time.
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Response rate
One quantified measure of the success of a marketing or research exercise.
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Robust
Enjoying the qualities of strength, vigour and reliability.