Jargon Buster
Need to know the latest arts terminology? Check out our Jargon Buster, here to provide you with clear definitions of commonly used terms in audience research, audience data and analysis.
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- Age group or age categories
- Ancillary income
- Annotations, accreditations and referencing
- Area profiles or area profile reports
- Associate attender
- Attender
- Audience potential
- Average
- Average daily attendance
- Average price paid
- Average rate of attendance
- Average spend per head
- Booker
- Booking
- Capacity
- Catchment area or core catchment
- Caveats and qualifications
- Churn
- Commas (numeric)
- Complimentary or comp
- Concession
- Core catchment
- Core income or core turnover
- Data capture rate
- Data or customer reference date
- Demographic profile
- Discount and percentage discount
- Door sale
- Drivetime or isochrone
- Economic impact
- Event
- Family
- Financial capacity
- Footfall
- Frequency
- Frequent
- Geoanalysis, geodemography and geodemographic profile
- Gratuity
- Gross income
- Group
- Hotspot
- Index or comparative index
- Isochrone
- Lapsed
- Local resident and local community
- Loyalty scheme
- Margin for sampling error
- Market potential
- Marketing spend per attender
- Mean or arithmetic mean
- Median
- Members or membership scheme
- Mode
- Model data
- Net income
- No show
- Occasional
- Occupancy
- Pareto effect or pareto principle
- Party
- Penetration
- Percentage
- Percentage capacity and percentage occupancy
- Percentage change
- Population
- Potential audience
- Proportion
- Rate of attendance
- Regular
- Research objective
- Reservation
- Response rate
- Robust
- Sales promotion
- Sample
- Sample size
- Segmentation
- Series or run
- Social grade
- Subscriber
- Subscription or subscription discount
- Subsidy per head
- Tourist or visitor
- Transaction
- Transaction total, total income per transaction or total transaction value
- Unpaid reservation
- Visitor
- Year
- Yield per attender or average yield per attender
- Young person
5 most accessed terms
- Social grade
- A classification of… Read more about Social grade
- Research objective
- The underlying and… Read more about Research objective
- Gross income
- The amount of income… Read more about Gross income
- Sample size
- The total number of… Read more about Sample size
- Economic impact
- The gross financial… Read more about Economic impact
Your Results
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Capacity
A range of measures that quantify the amount of something that is made available by an arts facility through a discrete event (or sequence of events) such as a performance, series, exhibition or workshop.
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Catchment area or core catchment
The geographic area that is the source of the largest and most important proportion of actual users for an event, series of events, organisation or facility.
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Caveats and qualifications
A sentence or paragraph in a research report indicating areas of potential weakness in a research finding.
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Churn
An analytical procedure for quantifying the degree of audience turnover, based on evaluating and comparing the rate at which new audience members are acquired, and existing audience members are retained or lost.
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Commas (numeric)
The use of the character ‘ , ’ to separate hundreds, thousands and millions in large numbers.
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Complimentary or comp
An admission that has been allowed to a charging space for no charge, that has been issued as a gratuity by the presenting organisation, with the implied loss of income to that organisation.
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Concession
A reduction in the cost of admission to a charging facility, event or performance, made in recognition of a user’s social background, profile or particular needs.
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Core catchment
See catchment area.
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Core income or core turnover
Monies (such as ticket sales and public subsidies) that an organisation generates or receives from activities that are part of its main mission and purpose.
